DELIVERY & STOCK INFO.
Pre-orders Close 13th December at 6pm.
You can place advance orders for Christmas either in-store or online; in fact, we strongly encourage you to do so! Our tiny wee kitchen gets extremely busy at this time of year and of course everything is made by hand, so we have to close all advance orders on December 13th to ensure everybody gets what they ordered. So the message is, as always, get your orders in as soon as possible!
If you place your order in-store we will take a contact number or email and message you when your order is ready for pick up. You can specify if you would like to pick up your order right away or have held until a certain date. Last pickup time is 12pm on Christmas Eve!
You can also order online for click and collect, however you will not be able to order anything this way that is not currently in stock. If you would like to advance order any of our festive range or something that is not currently listed on the web shop, please contact us.
Remember we also do gift wrapping, please ask for details.
Regardless of when you place your order, your chocolate will have a best before date well into the New Year. The exception to this is truffles. Our truffles are made with fresh cream and thus have a deliciously short shelf life. If you would like some to enjoy over the festive period, place an order and ask to pick them up close to Christmas Eve.
POSTAGE TIMES AND COSTS
We're currently processing orders between Tuesday and Friday, orders placed before 1pm on these days are usually sent the same day. If there is any delay we will inform you via email. All orders are sent out via Royal Mail Tracked 48® Signed for service and usually take 2-3 days to arrive. Tracking details will be sent once your item has been dropped off at the Post office depot.
Postage cost is £4.75 for orders under £29.
We offer free postage and delivery on all orders over £29. Simply type in the code FREEPOSTAGE at the checkout to qualify.
CLICK & COLLECT
If you have placed an order for click & collect please wait for an email confirming when it will be ready before coming to collect.